COOKIE POLICY:

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

We at Aspire Coaching guarantee our commitment to respecting and protecting your online privacy. This includes your need and your right to know what we do with the personal information you share with us. It also guides our company’s policies regarding the management of this data, including how the information is collected, processed, and for what purposes.

 

This Privacy Policy is applicable to our registered users and casual visitors to the Site (sometimes collectively referred to herein as “Users”).

 

ACCEPTANCE OF THESE TERMS

 

This Privacy Policy is incorporated into and subject to the terms of the Aspire Coaches Terms of Use. This Privacy Policy applies only to information submitted and collected online through the Site, and does not apply to information that may be collected by Aspire Coaches through any other website, including through any social media site, customer Fan Page or offline. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Site.  By accessing this website, you are consenting to the way information is collected and used, as described within this Privacy Policy.

 

In return Aspire Coaching gives the commitment that we will use the personal data you provide only in ways that are compatible with the following Privacy Policy.

 

This Privacy Policy may be revised from time to time, and all such revisions shall be effective upon posting. Please revisit this page often to remain fully informed of our policies.

 

THE COLLECTION OF INFORMATION

Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or to cooperate with law enforcement.

 

We may collect and process the following data about you:

  • – Information that you provide by amending contact details on our online booking system, which includes information provided at the time of registering to use our system either by yourself or by your company, purchasing a coaching service, uploading material or requesting further services.
  • – We may also ask you for information from time to time, including when you report a problem with our system.
  • – If you contact us, we may keep a record of that correspondence.
  • – We may also ask you to complete surveys, questionnaires and feedback forms that we use for quality monitoring and research purposes or perhaps as part of your coaching process, although you do not have to respond to them.
  • – Details of transactions you carry out through our system and of the fulfilment of your orders.
  • – Details of your visits to our system and the resources that you access.
  • – As part of the coaching process, your coach will record notes about each coaching session they have with you in order to help recall prior to future coaching sessions. These notes are confidential and are stored confidentially with us and will never be shared with anyone else with the exception of select supervisory personnel within Aspire Coaches for quality, training and research purposes.

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and use our system. it also allows us to improve our site. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

 

USES MADE OF THE INFORMATION

 

We use information we collect via the site for legitimate business purposes only, as follows;

 

to establish you as a registered User with access to the password protected portions of the Site; to provide the services offered by the Site and to perform normal business operations, which may include billing and collection; to correspond with you regarding the Site or matters relating to your use or potential use of the Site, or to inform you of developments in our company or with our services that we believe may be of interest to you; to personalize the Site; to monitor Site visitor traffic patterns and Site usage; for identification and security purposes; to comply with applicable laws; to enforce our agreements with you (including the Terms of Use); and to protect the rights, property, or safety of Aspire Coaches, our Users, and others.

 

DISCLOSURE OF YOUR INFORMATION

 

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties: In the event that we (or any holding company of ours) sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Your personal data will not be used for marketing purposes. Our system may, from time to time, contain links to and from the websites of our strategic partners or educationally relevant providers. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@aspirecoaches.com.